• Unleash QuickLizard added values through strong relationship built with customers
• Proactively identify expansion opportunities and expand our revenue in accounts through cross and up-selling
• Influence future lifetime value through higher product adoption customer satisfaction
• Onboard new customers and train them on how to use the platform and customize it to their needs successfully.
• Advocate internally for customer needs – be the voice of the customer within Quicklizard.
• Conduct periodical business reviews (QBRs) for customers, including performance analysis and future roadmap.
• Work with dev, product, sales, and other internal teams to define projects that increase scalability and quality.

Requirements

• 3+ years of experience in either B2B Customer Success Management / Management Consulting / Business Transformation
• Excellent time management skills, high level of organization, focus and ability to work independently
• Tech-savvy with good analytical and troubleshooting skills.
• Strong written and verbal communication skills communicate freely with executives in both English and Hebrew
• Positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations
• Data-oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Additional languages – a plus