Customer Success Manager

About the Role:

Quicklizard is looking for outstanding people with a solid mathematical and economics orientation, a quick grasp, and excellent human relations with experience in the tech industry for the position of customer success manager.

The ideal candidate will join our growing team, bringing a strong background in working with Enterprise and Mid-Market companies and will help our clients be successful using our platform.


  • Unleash Quicklizard added values through strong relationship built with customers
  • Proactively identify expansion opportunities and expand our revenue in accounts through cross and up-selling
  • Influence future lifetime value through higher product adoption customer satisfaction
  • Onboard new customers and train them on how to use the platform and customize it to their needs successfully.
  • Advocate internally for customer needs – be the voice of the customer within Quicklizard.
  • Conduct periodical business reviews (QBRs) for customers, including performance analysis and future roadmap.
  • Work with dev, product, sales, and other internal teams to define projects that increase scalability and quality.


  • 1-3 years of experience in either B2B Customer Success Management / Management Consulting / Business Transformation
  • Excellent time management skills, high level of organization, focus, and ability to work independently
  • Tech-savvy with good analytical and troubleshooting skills.
  • Strong written and verbal communication skills communicate freely with executives in both English and Hebrew
  • Positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations
  • Data-oriented possesses a high level of attention to detail with strong analytical and business reasoning skills
  • Additional languages – a plus

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